A Lawyer’s Guide To Boosting Client Loyalty: The Promised Land For Business Development
We all have to step up our game to ensure that client loyalty is developed with intent.
No One Is A Rational Decisionmaker
Don't expect your stressed-out clients to act calmly; serve them as they actually are.
Stand With Survivors: Legal Tools To Make A Real Difference This DVAM
Enhance your legal skills to advocate for survivors of intimate partner violence.
How To Deal With Clients Who Want You To Discount Your Fee
Only give discounts to clients who are willing to make concessions and do their part.
What The Aftermath Of An Auto Accident Taught Me About Being Flexible With Client Service
Lawyers have to make money but that doesn't mean we always have to act like a businessperson.
Signing Up The High-Paying Client
Here is how one lawyer did it.
7 (More) Lessons About Lawyering — And Life
Here's the stuff that really matters.
Meet Your New Team: Intuit QuickBooks Unveils The Power Of AI Agents For Business Growth
The future of business is here, and it's powered by QuickBooks.
The Best Offense Is A Good… Network Of Law Firms
An argument in favor of in-house counsel spreading their business across multiple firms.
Silly Things Clients Say
Some client comments that don't make sense, or are unintentionally funny, or are annoying.
How To Improve Client Retention At Your Law Firm
It’s a lot easier to keep an existing customer than to find a new one -- that’s an adage that rings true for any business, but especially for the business of law....
Are In-House Lawyers Happy With Their Outside Counsel?
Corporate clients want practical legal advice, but law firms aren't giving it to them.
AI-Enabled Marketing: Your Secret Weapon for Growing Your Legal Practice
Drowning in marketing to-dos? Learn how firms use AI—the right way—to build lead magnets, rank in AI search, turn referrals into revenue, and craft data-driven business plans.
How A Car Accident Helped Me Understand The Mindset Of Potential Clients
Turning to a lawyer is at some level an emotional decision.
Make Time For Face Time
It's a giant red flag if you never see your clients -- especially if you don't work in Biglaw.
Stay Away From Potential Clients Who Give Bad Online Reviews
Bad reviews can be petty, vindictive, or downright crazy -- and almost impossible to remove.
4 Common Excuses Potential Clients Use To Mooch Discounts From Attorneys
If solo practitioners want to stay in business, they must be able to separate the moochers from the genuinely needy.
Beyond Biglaw: Taste Your Merchandise
There is no guarantee that you will like the taste of your own merchandise, but that doesn’t absolve you from taking one.