A Lawyer’s Guide To Boosting Client Loyalty: The Promised Land For Business Development
We all have to step up our game to ensure that client loyalty is developed with intent.
No One Is A Rational Decisionmaker
Don't expect your stressed-out clients to act calmly; serve them as they actually are.
AI Built for Litigation. Verified by Design.
Grounded in authoritative content and verified at every step, Protégé is the only legal AI tool that delivers work you can trust—without exception.
How To Deal With Clients Who Want You To Discount Your Fee
Only give discounts to clients who are willing to make concessions and do their part.
What The Aftermath Of An Auto Accident Taught Me About Being Flexible With Client Service
Lawyers have to make money but that doesn't mean we always have to act like a businessperson.
Signing Up The High-Paying Client
Here is how one lawyer did it.
7 (More) Lessons About Lawyering — And Life
Here's the stuff that really matters.
Schenck Price Competes Smarter With Lexis+ With Protégé
LexisNexis sat down with John Ursin, Managing Partner at Schenck Price, to learn how the firm is using legal AI to strengthen client service and daily legal work.
The Best Offense Is A Good… Network Of Law Firms
An argument in favor of in-house counsel spreading their business across multiple firms.
Silly Things Clients Say
Some client comments that don't make sense, or are unintentionally funny, or are annoying.
How To Improve Client Retention At Your Law Firm
It’s a lot easier to keep an existing customer than to find a new one -- that’s an adage that rings true for any business, but especially for the business of law....
Are In-House Lawyers Happy With Their Outside Counsel?
Corporate clients want practical legal advice, but law firms aren't giving it to them.
Learning After Law School
Once you’ve got your law degree, how do you keep your professional skills up to date? Share your perspective in this brief survey, and you may be eligible to win a $250 gift card.
How A Car Accident Helped Me Understand The Mindset Of Potential Clients
Turning to a lawyer is at some level an emotional decision.
Make Time For Face Time
It's a giant red flag if you never see your clients -- especially if you don't work in Biglaw.
Stay Away From Potential Clients Who Give Bad Online Reviews
Bad reviews can be petty, vindictive, or downright crazy -- and almost impossible to remove.
4 Common Excuses Potential Clients Use To Mooch Discounts From Attorneys
If solo practitioners want to stay in business, they must be able to separate the moochers from the genuinely needy.
Beyond Biglaw: Taste Your Merchandise
There is no guarantee that you will like the taste of your own merchandise, but that doesn’t absolve you from taking one.